Comprehensive shipping solutions tailored to your needs and timeline
3-7 days
Fast delivery for urgent orders and smaller shipments
15-30 days
Cost-effective solution for large volume shipments
5-15 days
Overland shipping for neighboring countries
2-5 days
Premium express service for samples and urgent documents
Orders are typically processed within 1-3 business days after payment confirmation and product readiness.
Shipping costs are calculated based on weight, dimensions, destination, and selected shipping method. Quotes provided before shipment.
All shipments include basic insurance coverage. Additional insurance available upon request for high-value items.
We provide all necessary shipping documents including commercial invoices, packing lists, and certificates of origin.
We assist with customs clearance procedures and provide guidance on import requirements for your destination country.
Import duties and taxes are the responsibility of the buyer unless otherwise agreed in writing.
Tracking numbers are provided within 24 hours of shipment. Real-time updates available through our tracking system.
Signature confirmation required for all deliveries. Alternative delivery arrangements can be made upon request.
Contact us immediately if you experience any delivery issues. We work with carriers to resolve problems quickly.
Report any damaged goods within 48 hours of delivery with photographic evidence for insurance claims.
We investigate all lost shipment claims and work with carriers to locate missing packages or process insurance claims.
Returns are evaluated on a case-by-case basis. Return shipping costs are typically the responsibility of the buyer.
Our logistics team is here to help with any shipping questions or special requirements.
Email: kaamachiofficial@gmail.com
Phone: +86 19846622237
WhatsApp: Available 24/7